Use cases

Answers for your staff, from your own documents

Your handbook, procedures and menus in one space. Staff ask it what they'd usually ask you, and see where the answer came from.

What to add

• The staff handbook and policies
• Step-by-step procedures and checklists
• Menus, allergen sheets and price lists
• Supplier and equipment manuals
• Short training videos and voice notes

How it helps

No logins to manage

Staff open the link on any phone or computer. No accounts to create or remove.

Answers point to the source

Each answer cites the document it used, so staff can check the exact wording.

Update by adding

When a procedure changes, add the new version and remove the old one.

Reset when people leave

Reset the link when someone leaves and send the new one to the team. The old link stops working straight away.

Questions you could ask

• How do I process a refund without a receipt?
• Which dishes contain nuts?
• What's the process for closing up at night?
• How many days' holiday do part-time staff get?
• Who do I call if the walk-in fridge stops working?

How to start

1. Add something. Open a new space and drop in a file, a link or a note. That creates the space and its link.
2. Ask. Open Chat and ask in plain words. Answers cite the sources they used.
3. Share. Copy the link and send it. Anyone who has it can add and ask. Nobody needs an account.

Questions and answers

Should I put allergen or safety information in a space?

You can, but answers can be wrong. For allergens and safety, staff should check the cited source document before they answer a customer or act.

Can staff change the documents?

Anyone with the link can add content, and whoever added a source can remove it. As the owner, you can remove any source.

Is my content used to train AI models?

We don't train models on your content. It is sent to third-party AI providers to read files and answer questions. See the privacy policy.

Related

• Shared knowledge baseMake a shared space your group can add to and ask questions of, with no accounts to set up. One link, everyone adds, everyone asks, answers cite sources.
• Meeting notesUpload meeting recordings, notes and slides and ask what was decided, who owns what and what's still open. Every answer cites the meeting it came from.
• Chat with documentsAsk questions across PDFs, Word, PowerPoint and Excel files, notes and links in one space. Each answer cites the documents it used, so you can check it.